--- title: Readying for Long Term Work from home and hybrid description: Workfromhomeandhybrid image: https://blog.wfhalliance.com/hubfs/background5.jpg --- [![wfh-trademark-3](https://blog.wfhalliance.com/hs-fs/hubfs/wfh-trademark-3.png?width=520&height=150&name=wfh-trademark-3.png "wfh-trademark-3")](https://www.wfhalliance.com/) - [Membership](http://www.wfhalliance.com/membership) - [Toolkits](http://www.wfhalliance.com/toolkits) - [Meetings](http://www.wfhalliance.com/meetings_conferences) - [Denver Conference - Nov 5-6](http://www.wfhalliance.com/2025-wfh-alliance-leadership-summit-denver) - [Consulting](http://www.wfhalliance.com/consulting) - [Blog](https://blog.wfhalliance.com) - [Call for Speakers](http://www.wfhalliance.com/call-for-speakers) [Back to blog](https://blog.wfhalliance.com) # Readying for Long Term Work from home and hybrid [Michele Rowan](https://blog.wfhalliance.com/author/michele-rowan) June 21, 2022 at 4:44 PM [Work from Home](https://blog.wfhalliance.com/topic/work-from-home) [Hybrid](https://blog.wfhalliance.com/topic/hybrid) Understanding what others are doing with hybrid work and work from home is more important now than ever before. For many, large populations of contact center employees and support staff will now be in office only a few days a month, or (for many organizations) will remain fully home-based. It was one thing to piece together the operating game plan during the health emergency, but now we need to think about long term strategy, and the road to getting there. This is the time to do a review and refresh of 100% of your workflows, guidelines, policies and support structures and ask yourself these questions (for each workflow): 1. What is the best long game we want to put into place to effectively support our remote/hybrid employees with this function or process? 2. Stepping back from that, what short game (or mid game) updates should we put into place now to most effectively support remote/hybrid employees with this function or process? 3. What technology investments do we need to make to bring our employees together as close as we possibly can, so that they can share knowledge and experiences, collaborate, socialize? What do we need to get into the next annual budget as a placeholder and by when? To get started, take a look at the 2022 Work From Home Benchmarking Survey included in Contact Center Pipeline this month. It will give you some high-level perspective on what other companies are experiencing and planning in terms of hybrid and work from home. View Comments Hide Comments [Share this blog post on Twitter](https://twitter.com/intent/tweet?text=I+found+this+interesting+blog+post&url=https://blog.wfhalliance.com/readying-for-long-term-work-from-home-and-hybrid) [Share this blog post on Facebook](http://www.facebook.com/share.php?u=https://blog.wfhalliance.com/readying-for-long-term-work-from-home-and-hybrid) [Share this blog post on LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.wfhalliance.com/readying-for-long-term-work-from-home-and-hybrid) ## Related Articles ## [Post COVID-19 Transitions - Considerations Before and During Transition](https://blog.wfhalliance.com/post-covid-19-transitions-considerations-before-and-during-transition) [Michele Rowan](https://blog.wfhalliance.com/author/michele-rowan) April 28, 2020 at 11:56 AM [Remote Working](https://blog.wfhalliance.com/topic/remote-working) Here are a number of considerations for protecting employee safety and well being, and business health as restrictions start to lift, and we begin to return to the "new... [Read More](https://blog.wfhalliance.com/post-covid-19-transitions-considerations-before-and-during-transition) 0 Comments ## [WFH and Hybrid Data Points - It's Wor](https://blog.wfhalliance.com/wfh-and-hybrid-data-points-its-working) [Michele Rowan](https://blog.wfhalliance.com/author/michele-rowan) August 12, 2024 at 2:31 PM [Remote Working](https://blog.wfhalliance.com/topic/remote-working) [wfh](https://blog.wfhalliance.com/topic/wfh) We are starting to see some Workplace data points emerge that are interesting, and could be calls to action in WFH and hybrid environments both within and outside of... [Read More](https://blog.wfhalliance.com/wfh-and-hybrid-data-points-its-working) 0 Comments [![](https://blog.wfhalliance.com/hs-fs/hubfs/logo-mp.png?width=520&height=150&name=logo-mp.png)](https://wfhalliance.com) [Membership](https://www.wfhalliance.com/membership) [Toolkits](https://www.wfhalliance.com/toolkits) Virtual Events [Consulting](https://www.wfhalliance.com/consulting) [Blog](https://blog.wfhalliance.com) ©2026 WFHAlliance.com | Work From Home Alliance is the industry gathering spot for all things Work From Home | [Terms of Service](https://www.wfhalliance.com/terms-of-service) | [Privacy Policy](https://www.wfhalliance.com/privacy-policy)